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Help & Contact

Answers to common questions, and a direct line to our team. dischargeRx organizes the instructions your care team gives you — it does not provide medical advice. For medical questions or emergencies, contact your care team or emergency services.

Frequently asked questions

Is dischargeRx free?
Yes. Your daily plan, your reminders, and your family care circle are free, and so is your first document scan. Premium ($4.99/mo or $49.99/yr) adds document scanning beyond that first one, refill tracking, several active plans at once, the Recovery Timeline, and doctor-visit PDF reports. If Premium lapses, you return to the free plan and your essential reminders keep going.
Can I use dischargeRx for an ongoing condition, not just a recovery?
Yes. Alongside time-boxed recovery plans, dischargeRx builds an open-ended Maintenance Plan for conditions you manage indefinitely — blood pressure, type 2 diabetes, cholesterol, asthma, COPD, heart failure, atrial fibrillation, thyroid, epilepsy, rheumatoid arthritis, Parkinson's, and depression or anxiety. Every condition you add folds into that same plan rather than starting a new one, and progress shows as a day-by-day streak instead of a countdown. When a recovery plan finishes, the medications you keep taking can move across to it.
Does dischargeRx give medical advice?
No. dischargeRx helps you follow the instructions your care team already gave you. It is not a pharmacy, a medication database, or a source of medical advice, and it does not detect drug interactions. You review and confirm every step of your plan.
Who can see my information?
Your care data stays on your device unless you sign in and turn on sync. If you invite a helper, they see only what you allow, and you can remove them at any time. See our Privacy Policy.
How do I export or delete my data?
In the app, open Settings to export your data (JSON) and reports (PDF), or to erase your data on this device. If you have a synced account, you can request full cloud deletion — it is permanent.
How do document scanning and extraction work?
When you scan or upload care papers, dischargeRx sends the document to an AI extraction service to build a draft plan. Nothing becomes an active plan until you review and confirm it against your doctor's orders.

Contact us

General support
support@dischargerx.app
Privacy requests
privacy@dischargerx.app
Account security
security@dischargerx.app

For your privacy, please do not include medical details or personal health information in this message. We'll reply to the email address you provide.