Delete your account & data
You can delete your dischargeRx data at any time. Deletion is permanent and cannot be undone.
Delete from the app
- Open dischargeRx and go to Settings → Profile.
- Under Data, choose Delete account and start over (or Erase all data and start over if you never added a login).
- Confirm.
This erases your plans, history, helpers, and settings on your phone and the backup dischargeRx holds. If you added a login, it also deletes the login itself — your whole circle's data if you are the patient, or just your own membership if you are a helper. It happens immediately; you don't need to contact us.
To delete only the backup and keep your plan on your phone, choose Keep it on this phone only under Settings → Profile → Account & backup.
Can't sign in? Email privacy@dischargerx.app from the address on your account with the subject "Delete my account". After we verify your identity, we permanently delete your account and associated cloud data within 30 days.
What gets deleted
- Your account and profile.
- Care plans, tasks, schedules, dose/completion history, and notes.
- Uploaded documents and their stored copies.
- Helper/care-circle records tied to your account.
What may remain briefly
Backups and security logs may persist for a short, limited period before being purged, and we may retain the minimum records required by law. We do not sell your data or share it with advertisers. See our Privacy Policy for retention details.
Cancelling a subscription
Deleting your account does not cancel a paid subscription. Cancel separately in your App Store or Google Play subscription settings.